User Roles and Access

Learn the different user roles and access levels available in THPatrol.

Common user roles

Admin

Admin users usually have the highest access in THPatrol.

They can manage system settings, users, sites, guards, devices, reports, and overall account setup.

Supervisor

Supervisor users usually monitor daily patrol operations.

They can review guard activity, check patrol progress, monitor attendance, view incidents, and follow up on operation records.

Guard

Guard users usually use the mobile app to complete daily patrol tasks.

They can view assigned tasks, scan checkpoints, submit patrol updates, and report incidents.

Why access may be different

Some users may not see all menus or features. This depends on their assigned role and access permission.

If a user cannot view or manage a certain section, the admin may need to update their access.

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